A Case Study of Student and Faculty Satisfaction with Online Courses at a Community College (Seaberry, 2008)
For my doctoral dissertation, I conducted an exploratory case study of student and faculty satisfaction with online courses at a a large, suburban, community college in northern California. The research showed significant differences between student satisfaction and their success in online courses based upon student's interactions with their (a) instructor, (b) content, (c) classmates, (d) interface, and, (e) self.
Most online faculty were satisfied or very satisfied with teaching online however there was a wide disparity between student satisfaction, success and retention when comparing against the various instructors. Research beyond this dissertation would be necessary to better understand the causes of the disparities between student and faculty satisfaction in a given online course.